ST 01 / 09
INTAKE & SCHEDULING
PATIENTS GET BOOKED.
WE BUILD
THE REAL ONE
THE ENGAGEMENT — HOSPICE & PALLIATIVE CARE
ONE PATIENT.
NINE STATIONS.
NO HANDOFFS.
HOSPICE WAS THE HARDEST PLACE WE COULD HAVE PICKED: REGULATED, UNFORGIVING, AND FULL OF MOMENTS THAT SHOULD NEVER BE HANDED TO A MACHINE. NINE STATIONS ON ONE LINE, BUILT AND MARKETED AND SOLD BY THE SAME PEOPLE. THAT LAST PART IS THE WHOLE POINT.
SCROLL: YOU'RE MOVING ONE PATIENT THROUGH ALL OF IT
OR POINT IT AT YOURS. PICK AN INDUSTRY AND THE NINE STATIONS RE-GRADE THEMSELVES FOR YOUR WORLD: WHERE THE LINE RUNS HOT, WHAT BREAKS THERE TODAY, AND WHAT WE'D BUILD.
DIFFERENT DOMAIN? THAT'S THE POINT. THE SHAPE OF THE LINE HOLDS; THE LABELS CHANGE. WE LEARNED HOSPICE FROM ZERO AND WE'LL LEARN YOURS THE SAME WAY.
TELL US WHAT YOU'RE BUILDING. WE'LL ASK WHAT YOU'RE TRYING TO DO, WE'LL TELL YOU IF IT MAKES SENSE, AND IF IT DOES, WE'LL BUILD IT LIKE IT WAS OURS.
THE MACHINE, POINTED AT
AN ASSESSMENT OF WHAT WE'D BUILD FOR YOU. ILLUSTRATIVE, NOT A CLAIM OF PAST WORK. THE REAL ENGAGEMENT STAYS ON EVERY STATION.
ILLUSTRATIVE ONLY. THE ENGAGEMENT BELOW IS THE REAL ONE.
ST 02 / 09
THE EHR
THE SYSTEM CLINICIANS LIVE IN. BUILT FROM SCRATCH, NOT STITCHED ONTO SOMEONE ELSE'S.
WE BUILD
THE REAL ONE
ST 03 / 09
AMBIENT DICTATION
IT LISTENS TO THE VISIT AND WRITES THE RECORD, SO THE CLINICIAN FACES THE PATIENT INSTEAD OF THE KEYBOARD.
WE BUILD
THE REAL ONE
A HUMAN HOLDS THIS LINE
THE CLINICIAN APPROVES EVERY WORD.
ST 04 / 09
PROACTIVE INSIGHT
IT READS THE NUMBERS AND SURFACES WHAT'S SLIPPING: AN ALERT, A FINANCIAL SUMMARY, A SYSTEM RUNNING HOT. IT SUGGESTS. IT NEVER DECIDES.
WE BUILD
THE REAL ONE
ST 05 / 09
WORKFLOW & ROUTING
THE RIGHT CARE AND THE RIGHT PEOPLE, ROUTED TO THE RIGHT PLACE.
WE BUILD
THE REAL ONE
ST 06 / 09
THE CRM
LEADS LAND HERE, ROUTED BY WHERE THE PATIENT IS AND WHAT THEY NEED. BUILT BY THE SAME TEAM, SO NOTHING FALLS BETWEEN SYSTEMS.
WE BUILD
THE REAL ONE
ST 07 / 09
THE HUMAN CALL
A PERSON PICKS UP.
WE BUILD
THE REAL ONE
A HUMAN HOLDS THIS LINE
SOME CALLS SHOULD NEVER BE A MACHINE.
ST 08 / 09
THE SELF-IMPROVING AGENT
BEHIND THAT CALL, A SALES AGENT LEARNS FROM THE CONVERSATIONS IT GETS WRONG, UNPROMPTED, INSIDE BOUNDARIES IT CANNOT CROSS.
WE BUILD
THE REAL ONE
ST 09 / 09
→ REVENUE
THE ONLY FINISH LINE.
WE BUILD
THE REAL ONE
STATED PLAINLY
THE LEGAL AND COMPLIANCE WORK WAS DONE IN-HOUSE, BEFORE ANYTHING SHIPPED. THE CLOUD WAS BUILT TO THE POSTURE PATIENT DATA DEMANDS. WE DID THAT WORK BEFORE WE HAD A CLIENT TO SHOW IT TO.
YOU'RE ALREADY
STANDING INSIDE IT.
THIS SITE IS THE SAME MACHINE, POINTED AT OURSELVES. THE BRIEF IS WHERE YOU POINT IT AT YOUR PROBLEM.